Outstanding Service


American Crane & Tractor Parts, Inc. established in 1982, is a value added service provider maintaining close working relationships with suppliers to ensure the highest quality available on each and every part number.

Flexibility

In order to respond rapidly to the continuous change of business needs in the new Global Marketplace we have designed a custom label and packing slip program which allows us to direct ship anywhere in the world from one of our warehouses with the name and logo of our wholesale customers on every part number in order to protect their name and appear as though each part was shipped from their stock.

Reliability

Doing what we promise and not promising to do what we cannot.

Quality

Maintaining close working relationships with all suppliers to ensure the highest quality available on each and every part number.

Service

Providing the most current information available regarding technical support,pricing, and availability along with hiring and training the most qualified sales people in the industry. We have also installed a new bar coded shipping system which allows identification on the outside of each part number by box shipped along with automated tracking by both the salesperson and customer of each order.

Delivery

By continuing to invest in technology and inventory as well as expanding distribution centers we now offer our customers 24 hour 7 days/week access to pricing and availability on our E-commerce website as well as competitive delivery times in the United States and unbelievably low door to door service and rates worldwide. Each shipment provides a hot link to our website for automatic tracking of order status.